Picture

Strategic Planning & Consensus Suite

Architecting a "One State" Financial Sandbox for a Multi-Billion Dollar Retail Ecosystem

NDA Notice: This project was completed under a non-disclosure agreement. All names have been removed and data sanitized; however, the core architectural challenges and logic remain intact.

Executive Summary

The Problem

A "Broken Handshake" between teams trapped in offline silos, dangerously compressing the 3-week strategic decision window.

The Solution

An end-to-end workflow and "Scenario Sandbox" that replaced manual reconciliation with system-driven audit trails.

Key Outcome

Established the organization's first unified version history; slashed rework cycles by stabilizing the data foundation.

My Role & Team

Role: Lead Product Designer
Scope: System architecture, UX, data modeling, validation logic
Team: Product, Engineering, Finance, Commercial Ops
Platform Type: Enterprise financial planning system

Platform Overview

What is this suite?

 It’s a Scenario Sandbox where the organization bridges Sales promo intent with Financial reality.

The Business Mandate

For years, the organization relied on a chaotic web of Excel sheets and emails, creating siloed teams and constant rework. Our mandate was to move to a "One State": a shared, scalable system with built-in guardrails and a traceable version history.

Discovery — Identifying the "Broken Handshake"

I synthesized 20+ interviews and workflow walkthroughs to move past "feature requests" and identify the structural barriers to collaboration.

The Root Cause: Data Sovereignty vs. Agility

Strict security policies prohibited public cloud tools, forcing teams into "Offline Silos." Creators and Validators were stuck manually reconciling local spreadsheets via email.

The Business Impact

  • The Rework Loop: Manual reconciliation pushed alignment past the 3-week deadline.

  • Compressed Decisions: Delays dangerously narrowed the window for leadership’s strategic choices.

  • The Mission: Reclaim time by building a secure "Scenario Sandbox" for real-time collaboration without compromising data integrity.

The Strategy: Architecting the Handshake

To solve for the compressed 3-week window, I mapped the User Journey to move beyond "digitizing an Excel sheet." I focused on architecting a predictable lifecycle where a plan moves from Draft →Submitted → Validated.

I pinpointed three critical "Handshake" moments:

  1. Aligning uplift assumptions with forecasts.

  2. Verifying URM (Unit, Revenue, and Margin) metrics.

  3. Calculating P&L impact

The Strategic Choice

With these friction points identified, I collaborated with my PM on a Three-Phase Roadmap.

This case study deep-dives into Milestone 1: establishing the platform's core modeling foundation.

From Flow to Feature

To translate that flow into a reality, I defined four core functional areas designed to address the specific goals of each workflow segment.

Execution: "Density is a Feature"

In expert-user environments, "simplicity" can be a liability. I leaned into Expert Density, using logic to manage cognitive load rather than stripping away data.

The Price Impact Workspace (The Core Engine)

  • The Conflict: Creators need daily-level details for modeling; Validators need weekly rollups for verification.

  • The Solution: Progressive Disclosure. I highlighted weekly forecasts for both personas while tucking daily details and "DG Deltas" into secondary and tertiary layers.

Data Integrity: The Promo Card Schema

Upstream systems prioritize flexibility, which often results in fragmented data. I designed a Standardized Promo Card Schema to unify this data into a single header, allowing Creators to decide in seconds if a promo is worth modeling.

Validation: The Logic Pivot

To truly stress-test the system, I worked with Engineering to build a functional prototype with real data. Observing users handle actual tasks led to two critical senior-level pivots:

  • The Forecast Selector: We moved this from the Scenario level to the Plan level. This forced all scenarios to use the same forecast version, eliminating manual cross-checking.

  • Date Anchors: Instead of over-engineering an event system, I integrated "Date Ranges" into headers. This simple anchor provided essential holiday context and increased user confidence without adding system bloat.

Outcomes: Speaking the Same Language

Let's get to know each other.
SilviaSun.Creative@gmail.com

Designed by Silvia Sun © 2025

Let's get to know each other.
SilviaSun.Creative@gmail.com

Designed by Silvia Sun © 2025